Contact
email: customerservice@sparrowandbull.com

phone: 562-896-1213

postal: Sparrow and Bull
PO Box 3394
Long Beach CA 90803




At Sparrow and Bull, we are all about being jovial, so we definitely want our customers to feel the same way and will always to do our best to make certain that occurs. 

Forms of Payment
We accept Visa, MasterCard as well as American Express and eventually we will also have and accept Sparrow and Bull gift certificates. 

Credit Card Security
Your credit card info is encrypted to ensure your security.

Promotional Codes
During checkout, if you have a promotional code, please type in the code sequence where it says “Promotional Code”.

Gift wrap
Let us wrap your gift in our signature gift wrap. There is an added charge of only $4.50 – you can’t beat that!

Shipping policy return to top
Orders placed between Monday through Friday (excluding holidays) will ship from our warehouse within 2-3 business days. If you have a rush order, please contact us at customerservice@sparrowandbull.com or 562-896-1213 to be certain we can complete it.

Shipping Costs
USPS Priority Mail shipping costs are based on the total number of items and UPS shipping costs are based on your choice of 2nd day or overnight delivery and the weight of all the goods combined.

Multiple Ship-To Addresses
Please contact us at customerservice@sparrowandbull.com for any multiple shipping orders and we will do what we can to take care of all your shipping needs.

Delivery for Local Customers
If you live within a 3 mile radius of the 90803 zip code in Long Beach, CA we can discuss the possibility of personal home delivery. Simply e-mail us at customerservice@sparrowandbull.com or give us a ring at 562-896-1213 before you place your order.

Return and Exchange policy return to top
Although we firmly believe that you will love the items that we have handpicked, we understand that “stuff happens” and that there may be a rare instance when you may need to return or exchange a non-sale item.

You may return non-sale items that are unworn, unwashed and with tags still attached within 14 days from date of receipt for a complete refund (less shipping and gift wrap fees) to the same credit card on which it was purchased.

You can also exchange your non-sale items that are unworn, unwashed and with tags still attached or be issued a store credit up to 30 days after you received the original purchase.

Sale items may only be returned for store credit up to 14 days from date of receipt.

If returning your purchase via USPS please return it well-packed and insured for the full price of the item(s). Include a copy of the invoice sent to you at the time of purchase and ship it to the following address: Sparrow and Bull, PO Box 3394, Long Beach CA 90803. If you prefer to ship a return via UPS or FedEx please contact us at customerservice@sparrowandbull.com so we can provide you with a street address.

Please note that for exchanges you can simply indicate the new item you want in it’s place on the invoice and we will ship it to you upon receipt of the original item, also, shipping charges will apply. Do not hesitate to let us know if you have any questions. We can always be reached at customerservice@sparrowandbull.com.

Out of Stock Policy
If your selected merchandise is out of stock, we will inform you immediately upon receipt of order. We will inform you via e-mail, and we will do our best to fulfill your order. If this is not satisfactory, we will give you a full refund.

Reporting damaged shipments
Please e-mail us at customerservice@sparrowandbull.com or call us immediately at 562-896-1213 and we will process a claim and/or replacement. Sparrow and Bull MUST be informed within 7 days of delivery of all damaged goods, or we cannot process a claim. Please inspect all deliveries thoroughly upon arrival.

Privacy Policyreturn to top
At Sparrow and Bull it is our policy not to sell or distribute any customer information. This includes our mailing list as well as your e-mail information.

However, this site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system and order data. Yahoo! Immediately collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information http://privacy.yahoo.com

Personal E-mail
We ask for your e-mail to keep you up to date on your order status. After your order has been shipped, we may reach you and update you on new products or any other Sparrow and Bull news. If you would no longer like Sparrow and Bull to have you e-mail address just let us know.

Other Personal Info
We require other personal information to process your order. This is for your protection against fraud. Your information is kept secured.

Suggestions, comments and other contact info:
We have tried our hardest to anticipate all scenarios and make Sparrow and Bull as user friendly as possible, however if you have the next great idea on how we can improve our site – feel free to throw it our way. Simply contact us at:

* Customer Service – customerservice@sparrowandbull.com
* Melissa (behind door number one) – melissao@sparrowandbull.com
* Melissa (behind door number two) – melissac@sparrowandbull.com

For press inquiries:
* PR guru - press@sparrowandbull.com

Or if you have a great new emerging clothing line or artwork to share:
* Resident designer and art freak - artists@sparrowandbull.com

Thanks for stopping by,

Terms & Conditions return to top
The materials used and displayed on the Service, including, but not limited to, text, software, photographs, graphics, illustrations and artwork, music, video and sound, and names, logos and trademarks, are the property of Sparrow and Bull™ or its affiliates or licensors and are protected by copyright, trademark and other laws. Any such content may be displayed solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the written permission of Sparrow and Bull™ or the appropriate affiliate.

The Service contains information, facts and opinions from various sources. The service are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied Warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, Restriction or modification under the laws applicable to this agreement.

NO ADVERTISEMENTS OR SOLICITATIONS MAY BE POSTED ON OUR SITES without prior written approval. Further, chain letters, virus warnings, flames, pyramid schemes, and messages out of context, the purpose of which is solely to generate traffic to another site, may not be posted. Signature ("sig") files of 4 lines or less, appended to a topical post on a message board, are acceptable.

Your use of the Service is at your own risk. NEITHER Sparrow and Bull™ NOR ANY OF ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES OR LICENSORS SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR ACCESS OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE AND THE INFORMATION AVAILABLE ON THE SERVICE OR ARISING OUT OF ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE SERVICE. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST Sparrow and bull™ AND ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF YOUR USE OF THE SERVICE AND THE INFORMATION AVAILABLE THEREON. Further, Sparrow and Bull™ and its affiliates do not review or monitor any web sites linked to the Service and are not responsible for the content of any such linked web sites. Your linking to such web sites is at your own risk.